Return & Refund

  • Return & Refund Policy – BaraKaStore
    Last Updated: 25.11.25

    We want you to be happy with your purchase. If something isn’t right, we’re here to help.

    1. Eligibility for Returns

    We accept returns within 14 days of receiving your order.
    To be eligible:

    • The item must be unused and in original condition.

    • Packaging, accessories, and labels must be intact.

    • Proof of purchase is required.

    2. Non-Returnable Items

    • Used accessories

    • Items showing physical damage

    • Gift cards or downloadable items

    • Sanitary items such as ear accessories or hygiene-sensitive products

    3. Damaged or Defective Products

    If you receive a damaged or faulty item, contact us within 48 hours of delivery with:

    • Order number

    • Photos or video of the issue

    We will replace the item or offer a refund.

    4. Refunds

    Once your return is approved and received, we will issue a refund to your original payment method.
    Refund times may vary depending on your bank or payment provider.

    5. Return Shipping

    • Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

    • We recommend a tracked shipping service.

    6. Exchanges

    We offer exchanges for defective or incorrect items only.

    7. Contact

    For return requests, email:
    📧  info@barakastore.net